Privacy Policy

At The World Testers we are committed to protecting and responsibly handling your personal information. This Policy transparently describes what data we collect, how we use it, with whom we share it, and how we protect it, regardless of your geographic location.

1. Who Operates This Brand

The World Testers is a commercial brand offering website and digital product evaluation and testing services with global reach. We operate digitally through theworldtesters.com and serve clients in Mexico, Latin America, Europe, the United States, and other regions.

  • Commercial brand: The World Testers
  • Website: theworldtesters.com
  • General contact: contact@theworldtesters.com

While the formal legal entity is in the process of incorporation, the individual operating the brand acts as the data controller and is committed to fulfilling the obligations described in this Policy.

2. Data We Collect and How We Collect It

2.1 Data you provide directly
  • When completing contact forms: name, email, company, country, project description
  • When agreeing to service delivery: contact representative details, payment information
  • When communicating with us: email history, messages, and follow-up call records
2.2 Data we collect automatically
  • Browsing data: IP address, pages visited, session duration, traffic source
  • Device data: device type, operating system, browser, and screen resolution
  • Cookies and similar technologies: with your consent, where required by applicable regulations
2.3 Data from third parties

We may receive information from advertising platforms or social networks, provided such transfers have an adequate legal basis.

3. Legal Basis for Processing

  • Consent: when you freely, specifically, and informedly provide it
  • Performance of a service agreement: when processing is necessary to deliver the requested service
  • Legitimate interest: to improve our services, prevent fraud, and ensure security
  • Legal obligation: when required to comply with competent authority requirements

4. How We Use Your Personal Data

Your data is used exclusively for:

  • Delivering and managing requested services
  • Communicating about project status and deliverables
  • Sending relevant information about our services (with your consent)
  • Managing billing and related documentation
  • Improving the experience on our website and services
  • Complying with legal and regulatory obligations
  • Preventing fraudulent activities or misuse

5. Sharing Data with Third Parties

We do not sell or transfer your personal data to third parties for their own commercial purposes. We may share it only with:

  • Service providers acting on our behalf (payment processors, project management tools, email platforms): under contracts that ensure the protection of your data
  • Government or judicial authorities: when required by law or binding court order
  • Auditors or legal advisors: under strict confidentiality and only when necessary

For international data transfers, we ensure adequate safeguards are in place: standard contractual clauses, certifications, or recognized adequacy decisions.

6. Data Retention

  • Contact and prospect data: up to 3 years from the last interaction, or until you request deletion
  • Active client data: for the duration of the service agreement
  • Billing and documentation data: in accordance with applicable tax obligations in each case
  • Browsing data: according to cookie type (see cookie settings on our website)

7. Information Security

We implement appropriate technical and organizational measures to protect your data:

  • SSL/TLS encryption for data transmission
  • Restricted access limited to personnel who require it for their function
  • Confidentiality agreements with collaborators and service providers
  • Periodic review of our security practices

In the event of a security breach affecting your data, we will notify you in accordance with the timeframes established by applicable law (72 hours under GDPR; without undue delay under LFPDPPP and other regulations).

8. Your Rights as a Data Subject

Regardless of your geographic location, you are entitled to the following rights:

  • Access: to know what personal data we hold about you
  • Rectification: to correct inaccurate or incomplete data
  • Erasure / Right to be forgotten: to request deletion of your data
  • Objection: to object to processing for certain purposes
  • Portability: to receive your data in a structured, machine-readable format (applies under GDPR / LGPD)
  • Restriction of processing: to request that we limit the use of your data in certain cases
  • Withdrawal of consent: to withdraw consent at any time, without retroactive effect

To exercise any of these rights, contact us at: contact@theworldtesters.com. We will respond within the legally established timeframes: 20 business days (LFPDPPP), 30 days (GDPR), 45 days (CCPA).

9. Region-Specific Rights

Mexico — LFPDPPP

Data subjects may file complaints with the INAI (www.inai.org.mx).

European Union and United Kingdom — GDPR / UK GDPR

Data subjects have the right to lodge complaints with the supervisory authority in their country of residence (e.g., AEPD in Spain, CNIL in France, ICO in the United Kingdom).

United States — CCPA / CPRA (California)

California residents may exercise their rights by contacting us at contact@theworldtesters.com. We do not discriminate against users who exercise their privacy rights.

Brazil — LGPD

Brazilian data subjects may exercise their rights before the Autoridade Nacional de Protecao de Dados (ANPD).

Argentina — Law 25.326

Argentine data subjects may contact the Agencia de Acceso a la Informacion Publica.

Colombia — Law 1581 of 2012

Colombian data subjects may exercise their rights before the Superintendencia de Industria y Comercio (SIC).

10. Cookies and Tracking Technologies

  • Essential cookies: required for the website to function (no consent needed)
  • Analytical cookies: to understand how the site is used (consent required)
  • Marketing cookies: to personalize advertising (explicit consent required)

You may manage your cookie preferences at any time from the cookie settings on our website or through your browser. Depending on your region, a consent banner will be displayed upon entry.

11. Minors

Our services are directed exclusively to individuals aged 18 and over, or to authorized legal representatives of organizations. We do not knowingly collect data from minors. If you are aware that a minor has provided us with personal data without authorization, please notify us at contact@theworldtesters.com so we can proceed with its deletion.

12. Changes to This Policy

This Privacy Policy may be updated periodically. Any significant changes will be communicated on theworldtesters.com or by email. We recommend reviewing it regularly.

13. Contact Us

  • General contact: contact@theworldtesters.com
  • Website: theworldtesters.com

We are committed to responding as promptly as possible and always within the legally required timeframes.